Claims and Customer Service Manager
7920 Dream Street
Florence, KY 41042
Karen is the manager of the Claims and Quality Control department. She handles all customer service issues to ensure that our clients walk away happy. She also handles training for new brokers, and credit reviews for new customers. Karen is definitely an essential part of the NTS family.
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When I founded NTS I dreamed of creating a logistics company people could count on. It's with the help of each individual agent and team member that we've come this far. Each person at NTS contributes to our continued success. They are hard working and determined individuals who always put the clients first. At NTS we're more than a team, we're a family. And we always work together to provide top quality service.
I shipped a brand new Winnebago trailer from Indiana to Boise Idaho. I could not have done this without Nationwide Transport Services. They helped me through the event including getting me a great deal on the shipping. I was most comfortable in putting my brand new trailer on a flatbed, rather than having it towed. Nationwide made sure that it was delivered safe and sound. The experience with Nationwide was great. They communicated with me right through the weekend, to update me and make sure everything was safe and the delivery was on time. If I ever have to ship in the future, I will only use Nationwide Transport Services.